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Skip Student Guide to Moodle

Student Guide to Moodle

Skip Help for new online students

Help for new online students

Call 800-381-8206 Option 1 for Help

Call 800-381-8206 Option 1.


LCTCSOnline Moodle (Joule) Course Site


All classes are now made available to students. If you do not see a class listed, please check your LoLA/Banner schedule. If the course in question is listed on your LoLA schedule, please check your home college course site.

If you know for sure it is an LCTCSOnline course, please send an email to: with the following information:

  1. Your full name

  2. Home College

  3. Course name, CRN and teacher

If you are unable to login:
  • Use a different computer to test login ability. If you can login using the other computer, the problem resides in your original computer system or browser.
  • Click the tab above: Technical Support and LoLA Portal.
  • Chat live with the help desk
  • Call the Support Line at (866) 217-8819
  • or change your password on the LoLA home page. Wait 15 minutes for the change to take affect, then try again.


We are diligently working with all LCTCS college bookstores to encourage them to order LCTCSOnline course materials. Please print the course page for each of your courses from the LCTCSOnline website so you will know if the text you obtain from your college bookstore is the correct text.

If you prefer e-books, you may use the LCTCSOnline bookstore to order them, unless your course is packaged with an online lab. In this case you will obtain the course materials information on the first day of online class.


Moodle (Joule) supports the use of the following browsers, but the preferred browser is Mozilla Firefox. Students may experience problems taking quizzes or exams if they use a browser other than Firefox.

  • Mozilla Firefox (all versions)
  • Internet Explorer (v7 to version 10)
  • Safari (v3 or higher)
  • Google Chrome (v4 or higher)

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